The Solution Architect is responsible for working closely with the field sales department and to help inform, educate and influence end users of our product offerings to drive growth across a set of global customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced public cloud environments. The work will focus on data management for cloud technologies for Microsoft Azure with knowledge of Amazon Web Services (AWS) & Google Cloud Platform (GCP) being beneficial. A deep understanding of the Cloud and storage market is required, including the personas and motivations of key implementors and decision makers in the space. You will regularly take part in deep-dive education and design exercises. In this role, you will leverage your ability to manage changing priorities in a hyper growth cloud native business unit environment along with a passion for designing and building solutions. You will be responsible for the overall design and mapping of prospect’s business requirements, including working with clients to assess current state processes and tools, identify Veeam platform solution options, define solution requirements, define and scope/estimate integration requirements, and develop overall architecture points of view. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced public cloud environments. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Responsibilities include the ability to present cloud native Veeam messaging to varying numbers and levels of decision makers. You will be responsible for the creation of content (architecture design, blog post, presentation…) and delivery of high level demonstrations to support Veeam messaging. The successful candidate will be a self-motivated, technically competent with an ability to partner with other groups within the sales and support organization to drive customer outcomes and address customer challenges. The role requires strength and a background in defining architectural strategies to guide customers.
Responsibilities
- Serve as the technical subject matter expert (SME) and technical point of contact for Cloud based technologies such as the Microsoft Azure
- Partner with the account management team, formulate and execute a strategy to exceed revenue objectives through the adoption of Veeam for public cloud protection/data management
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Scope and help deliver Proof of Concept / Proof of Value engagements with prospects.- Author or otherwise contribute to Veeam customer-facing publications such as white papers
- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using Veeam.
- Lead design discussions including technical workshops, scoping and solutioning discussions.
- Capture and share best-practice knowledge with the community
- Work closely with Product Management to provide customer feedback
- Build deep relationships with senior technical individuals within customers to enable them to be cloud native advocates
- Act as a technical liaison between customers, service engineering teams and support
- Ability to travel 25% to 50%
Qualifications
- Demonstrated solution sales and/or technical presales experience preferred
- Industry-based experience with data protection technologies
- Industry based experience in storage, and Azure/AWS/GCP technologies
- Ability to troubleshoot and reproduce issues
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Ability to adapt to changes in roles and responsibilities
- Excellent time management skills required
- Deployment of software solutions into complex environments
- Deep level understanding of Veeam and/or similar technologies
- Excellent verbal and written communication skills
- Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers.
- Industry relevant professional certifications is desirable
You have what it takes if you have…
- Demonstrated Expert level Azure experience with focus on architecture and deployment
- Demonstrated Expert level Cloud experience with in-depth knowledge of automating widely distributed systems
- Experience with AWS and/or Google
- Understanding of modern application development frameworks.
- Demonstrated understanding and familiarity with standard IT process and application development methodologies.
- Proven years of lead experience as Solution Architect in the architecture or application space, with a track record of increasing responsibilities.
- Good team player with excellent communication skills that is able to influence stakeholders to move in the right direction.
- Experience migrating or transforming legacy customer solutions to the cloud.
- Significant hands-on implementation and /or consulting experience.
- Experience with software development processes, concepts and tools.
- High EQ: the ability to “read the room” with clients and team alike.
- Confidence: a sound thought leader with a strong desire to generously share knowledge.
- Tenacity: proven ability to dig into unfamiliar territories to solve complex problems.
- Proven experience managing the evaluation, selection, delivery and performance of new technology solution providers and offerings.
- Proven experience leveraging and adopting software technology design standards, processes, methodologies, tools, and maturity models.
- Knowledge of industry trends, market forces, regulatory environment and business strategy; must be able to translate business strategy into architecture requirements.
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